Refund policy

All products are made to order. We offer a 14-day return policy once delivered. Please email: encinascollection@gmail.com for any returns. 

Exchanges (if applicable)
We replace items if they are defective or damaged. We also provide an exchange if it needs to be changed with another size depending on the stock availability. If you need to exchange it for the same item, please send us an email. 

For any questions regarding returns/ exchanges email: encinascollection@gmail.com